Payment policy

Last Updated: June 2026

Paying for something online should feel safe and simple — here's exactly how Rivah Interiors handles every transaction.

We keep checkout straightforward with a solid range of payment options to fit how you prefer to pay.

All payments are processed at the time your order is placed.

Every transaction on our site is protected from start to finish — we don't cut corners when it comes to your financial information.

Encryption: All transactions are encrypted using industry-standard SSL technology.
PCI Compliance: Payments are processed through a secure, PCI-compliant payment gateway.
Card storage: Rivah Interiors never stores your full card number on our servers — it simply doesn't live here.

Once your payment goes through, you'll hear from us right away.

Confirmation email: Sent immediately after a successful payment is processed.
What it includes: Your order number and a full summary of what you ordered.
Didn't get it? Check your spam folder first, then reach out to us at sales@rivahinteriors.com.

This one matters more than people expect, especially with larger furniture purchases.

Your responsibility: The billing name, address, and card details you enter at checkout must match what's on file with your bank.
Mismatches cause delays: Incorrect billing information may delay processing or result in your order being cancelled.
How to fix it: Contact us as soon as possible at sales@rivahinteriors.com or +1 (804) 529-7770 if you realize you entered something wrong.

We're required by law to collect sales tax in applicable states, so there's no guesswork involved.

Calculated automatically: Tax is applied at checkout based on your shipping address.
Varies by state: The rate depends on where your order is being delivered, per applicable state law.
Shown before you pay: Your tax total is displayed in your order summary before you complete checkout.

We take order security seriously — both to protect our customers and to keep Rivah Interiors a trustworthy place to shop.

Order review: Some orders may be flagged and reviewed as part of our fraud protection process.
Holds or cancellations: We reserve the right to place a hold on or cancel any order that appears suspicious.
You'll be notified: If your order is held or cancelled for this reason, we'll contact you by email so you're never left wondering what happened.
Questions? Reach us directly at sales@rivahinteriors.com or +1 (804) 529-7770 during business hours.