Privacy policy

Last Updated: June 2026

Your privacy matters to us. When you shop at Rivah Interiors, you trust us with your personal information, and we take that seriously. This policy explains exactly what we collect, how we use it, and what your rights are — written plainly so you don't need a law degree to follow along.

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1. Information We Collect

When you browse or place an order on our site, we collect a few different types of information depending on how you interact with us. Here's a breakdown of what that includes:

Name and contact details: your full name, email address, and phone number
Shipping and billing address: so we can get your furniture delivered to the right place
Payment information: card details are processed securely by our payment processor and are never stored on our servers
Order history: what you've ordered, when, and the status of those orders
Browsing and device data: pages visited, time on site, browser type, and IP address — collected automatically when you use the site

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2. How We Use Your Information

We use your information to run the store and take care of you as a customer — nothing more than what's genuinely needed. Specifically, that means:

Fulfilling your orders: processing payments, coordinating shipments, and getting your pieces delivered
Customer support: responding to questions, concerns, or anything that comes up with an order
Order updates: shipping confirmations, tracking information, and delivery notifications
Improving our site: understanding how customers use rivahinteriors.com so we can make it better
Marketing emails: occasional promotions or updates — only if you've opted in, and you can unsubscribe at any time with a single click

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3. Sharing Your Information

We share your data only with the people and services that actually need it to get your order to you. That's it.

Payment processors: to securely handle your transaction
Shipping carriers: to deliver your order to your address
Analytics tools: to help us understand site traffic and improve the customer experience
We do not sell your personal data — ever. No third-party advertising networks, no data brokers, no exceptions.

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4. Data Retention

We hold onto your information for as long as it's needed to serve you and meet our legal obligations. Once that window closes, data is deleted or anonymized.

Order records are retained as long as needed for fulfillment, returns, and customer support
Tax and financial records are kept for as long as required by applicable law
Browsing and analytics data is retained for a limited time and then aggregated or anonymized
Once your data is no longer needed for any of the above purposes, we remove or de-identify it

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5. Cookies and Tracking Technologies

Our site uses cookies — small files stored on your device — to keep things running smoothly and to understand how visitors use the site. There are a few different types:

Essential cookies: required for the site to function (shopping cart, checkout, session management) — these can't be turned off without breaking the site
Analytics cookies: help us see things like which pages get the most traffic and where customers tend to drop off — used to improve the experience
Marketing cookies: used for optional ad targeting or retargeting — only active if you've permitted them
Managing your preferences: you can control or disable cookies through your browser settings at any time; just note that turning off essential cookies may affect how the site works

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6. Security of Your Information

We take reasonable steps to protect your data, and we've built our checkout around industry-standard security practices.

SSL encryption: all data transmitted between your browser and rivahinteriors.com is encrypted in transit
Secure payment processing: card information is handled entirely by our payment processor and never touches our servers
Access controls: only authorized personnel have access to order and customer data, and only to the extent needed to do their jobs
No system is 100% impenetrable, but we're committed to handling your
information responsibly and keeping it as safe as possible.

7. Your Rights and Choices

Depending on where you live, you may have specific rights regarding your personal data. We want to make those easy to exercise.

committed by law.

Right to Access / Know. You may have a right to request access to personal information that we hold about you.
Right to Delete. You may have a right to request that we delete personal information we maintain about you.
Right to Correct. You may have a right to request that we correct inaccurate personal information we maintain about you.
Right of Portability. You may have a right to receive a copy of the personal information we hold about you and to request that we transfer it to a third party, in certain circumstances and with certain exceptions.
Right to Opt out of Sale or Sharing for Targeted Advertising. Depending on where you reside, you may have a right to opt out of the "sale" or "share" of your personal information or to opt out of the processing of your personal information for purposes considered to be "targeted advertising", as defined in applicable privacy laws. You can exercise your rights to opt out of those uses here. Please note that if you visit our website with the Global Privacy Control opt-out preference signal enabled, depending on where you are, we will automatically treat this as a request to opt out for the device and browser that you use to visit the website. If we are able to associate the device sending the signal to a Shopify account, we will apply the opt-out request to the account as well. To learn more about Global Privacy Control, you can visit https://globalprivacycontrol.org/. Other than the Global Privacy Control, we do not recognize other "Do Not Track" signals that may be sent from your web browser or device.
Managing Communication Preferences. We may send you promotional emails, and you may opt out of receiving these at any time by using the unsubscribe option displayed in our emails to you. If you opt out, we may still send you non-promotional emails, such as those about your account or orders that you have made.

You may exercise any of these rights where indicated on the Services or by contacting us using the contact details provided below. To learn more about how Shopify uses your personal information and any rights you may have, including rights related to data processed by Shopify, you can visit https://privacy.shopify.com/en.

We will not discriminate against you for exercising any of these rights. We may need to verify your identity before we can process your requests, as permitted or required under applicable law. In accordance with applicable laws, you may designate an authorized agent to make requests on your behalf to exercise your rights. Before accepting such a request from an agent, we will require that the agent provide proof that you have authorized them to act on your behalf, and we may need you to verify your identity directly with us. We will respond to your request in a timely manner as required under applicable law.

Complaints

If you have complaints about how we process your personal information, please contact us using the contact details provided below. Depending on where you live, you may have the right to appeal our decision by contacting us using the contact details set out below, or lodge your complaint with your local data protection authority.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on this website, update the "Last updated" date, and provide notice as required by applicable law

Contact Information

Company Name: Rivah Interiors
Email: sales@rivahinteriors.com
Website: https://rivahinteriors.com/
Phone: +1 (804) 529-7770
Address: 838 Northumberland Hwy, Callao, VA 22435
Business Hours: Mon–Sat, 9 AM–5 PM EST