Terms of service

Last Updated: June 2026

These terms cover your relationship with Rivah Interiors whenever you browse our site or place an order. Please read through them — they're written to be clear and straightforward, not to trip you up.

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1. General Conditions

By using this site or placing an order with us, you're agreeing to the terms laid out here. A few basics that apply to everyone:

  • Who can use this site: You must be 18 or older, or using the site with a parent or guardian's consent.
  • Binding agreement: Accessing https://rivahinteriors.com/ or completing a purchase means you've accepted these terms, whether or not you've read them in full.
  • Your responsibility: You're responsible for any activity that happens through your use of the site.

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2. Online Store Terms

Rivah Interiors runs this store to serve you well — and we reserve a few rights to keep things running fairly for everyone.

  • Right to refuse service: We may decline an order or cancel a transaction at our discretion, including in cases of suspected fraud or misuse.
  • Quantity limits: We reserve the right to limit quantities on any item, including during high-demand periods.
  • Order cancellation: If we cancel your order, you'll be notified and any charge will be fully refunded.

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3. Product Information

We put real effort into making sure every piece of furniture and home furnishing on our site is described and priced accurately. That said, a few things are worth knowing:

  • Color variation: Monitor and screen settings vary, so the color you see on your display may differ slightly from the actual piece.
  • Natural material variation: For items made from wood, rattan, metal, or other natural and handcrafted materials, small differences in grain, texture, or finish are normal — not a defect.
  • Pricing accuracy: We do our best to keep pricing current, but errors can occasionally occur. If a pricing mistake affects your order, we'll reach out before proceeding.
  • Availability: Product listings reflect our best current information. In rare cases, an item may become unavailable after your order is placed, and we'll contact you promptly if that happens.

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4. Order Processing & Shipping

We want your furniture to arrive as quickly as possible. Here's how the timeline works from the moment you place your order.

  • Order processing time: Orders are processed within 1–2 business days before they ship.
  • Order cut-off time: Orders placed after 5 PM EST are treated as next-business-day orders for processing purposes.
  • Transit time: Once your order ships, delivery typically takes 3–5 business days.
  • Total estimated delivery time: From order placement to arrival, most customers receive their items within 4–7 business days (processing + transit).
  • Shipping cost: Free shipping on all orders — no minimum purchase required.
  • Carriers: We ship via carriers suited to furniture and home furnishings, which may include freight or white-glove delivery services depending on the item size.
  • Shipping region: We currently ship within the United States only. We do not offer international shipping at this time.

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5. Returns & Refunds (Damaged Items)

We stand behind everything we sell. If something arrives damaged or isn't right, we're here to make it right.

  • Return window: You have 30 days from the delivery date to initiate a return.
  • No restocking fee: Rivah Interiors does not charge a restocking fee on any return.
  • Return shipping cost: Return shipping is the customer's responsibility unless the item arrived damaged or defective.
  • Damaged items: If your order arrives damaged, you're eligible for a free replacement or a full refund — your choice.
  • How to start a return or report damage: Contact us at sales@rivahinteriors.com with your order number and photos of the issue.
  • Full details: Please visit our Refund Policy page at https://rivahinteriors.com/ for complete return and refund procedures.

6. Payments

We accept the following payment methods:

  • Visa
  • Mastercard
  • American Express
  • JCB
  • Discover
  • Google Pay
  • Apple Pay

All payments are processed securely through third-party payment providers. We do not store your full credit or debit card information.

7. Modifications to Services and Prices

Prices for our products are subject to change without prior notice. We reserve the right to modify or discontinue any product or service at any time without notice.

8. Accuracy of Billing and Account Information

You agree to provide accurate, complete, and current billing and purchase information. We reserve the right to cancel or limit orders that appear suspicious, fraudulent, or placed by resellers without authorization.

9. Intellectual Property

All content on this website, including text, images, logos, graphics, and design elements, is the property of Rivah Interiors and is protected under applicable copyright and intellectual property laws.

Unauthorized use, reproduction, or distribution of any content is strictly prohibited.

10. Limitation of Liability

Rivah Interiors shall not be liable for any direct, indirect, incidental, special, or consequential damages arising from the use of our products, website, or services.

11. Governing Law

These Terms of Service and any separate agreements shall be governed by and interpreted in accordance with the laws of the State of Virginia, United States, without regard to conflict of law principles.

12. Changes to Terms of Service

We reserve the right to update, modify, or replace any part of these Terms of Service at any time. Changes will be effective immediately upon posting on our website.

Your continued use of the website after any updates constitutes acceptance of those changes.

Contact Information

  • Company Name: Rivah Interiors
  • Email: sales@rivahinteriors.com
  • Website: https://rivahinteriors.com/
  • Phone: +1 (804) 529-7770
  • Address: 838 Northumberland Hwy, Callao, VA 22435
  • Business Hours: Mon–Sat, 9 AM–5 PM EST